Episode 211
Teaching People to Adapt
Takeaways:
- Updating and evolving systems, processes, and training is crucial as a company grows.
- Teaching the 'why' behind things and empowering employees to think critically leads to better understanding and improvement.
- A lack of a robust training program can result in outdated systems and resistance to change.
- Skilled trainers who understand the job and can effectively teach others are essential.
- Training should be continuous and include upskilling and development at all levels.
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